Legal

Refund Policy

How refunds are handled for CabNearAirport partner subscriptions.

Last updated: 14 September 2026

1. Overview

CabNearAirport provides digital directory listing and business visibility services.

Our subscription plans provide access to selected listing features for the duration of the purchased subscription.

2. Monthly subscriptions

Monthly subscriptions are billed every month.

You may cancel your subscription at any time before the next renewal date.

After cancellation:

  • Your listing remains active until the end of the paid billing period.
  • Future billing stops.
  • No refund is issued for unused days unless required by applicable law.

3. Annual subscriptions

Annual subscriptions are paid in advance for twelve months.

Annual customers receive discounted pricing compared with monthly billing.

Unless otherwise required by applicable law or stated in writing, annual subscription fees are generally non-refundable after activation of the digital listing service.

4. Duplicate payments

If you are charged twice due to a technical payment error, please contact us immediately.

Verified duplicate payments will be refunded to the original payment method.

5. Billing errors

If an incorrect amount was charged because of a verified billing error, we will investigate and correct the issue.

Where appropriate, a refund or account adjustment may be provided.

6. Service not activated

If payment is completed but your purchased listing was not activated due to a technical issue caused by CabNearAirport, please contact support.

We will first attempt to activate the service promptly.

If activation is not possible, an appropriate refund or alternative resolution may be offered.

7. Chargebacks

Before submitting a chargeback, we encourage customers to contact our support team so we can resolve billing issues quickly.

Fraudulent or abusive chargebacks may result in account suspension while the matter is investigated.

8. Refund process

Approved refunds are normally issued to the original payment method.

Processing time depends on the payment provider and banking institution.

9. Contact support

For refund or billing enquiries:

Email: [email protected]

Please include:

  • Company name
  • Registered email
  • Invoice number
  • Payment date
  • Reason for request

We'll review your request as quickly as possible.